Viladecans, 14th April 2020
Dear customers and suppliers,
Spanish Government has indicated today, Tuesday, April 14, workers in activities considered non-essential can return to their jobs if they can’t telework at home.
Given the exceptional situation in recent days, Detnov has prepared a contingency plan to act due to the events with COVID-19.
Our priority is to guarantee the well-being of our team, customers and suppliers and for this reason we are strictly following the recommendations of the World Health Organization.
The measures adopted are the following:
- We have suspended all trips and face-to-face meetings in favor of video conferences.
- In all those jobs where possible, they are teleworking. Those workers related to the production process (Manufacturing and Warehouse) will continue to come to their workplace with the aim of maintaining the level of quality and service offered to our customers.
- Customers will not be able to pick up material in our warehouses, only transport companies will be able to collect according to the established safety recommendations.
- The company has provided hygienic materials, such as hand sanitizers, to our employees and these are also found in our facilities.
The telephone, email and other communication systems will continue to function normally. So, we are confident that during this period it will be largely transparent to our customers and the impact on our operations will be minimal.
We want to convey to all affected people our support and desire for a speedy recovery.
Kind regards from the entire Detnov team.